SHIPPING POLICY
Effective Date: December 9, 2020
At Heal Thyself Today, we are committed to preparing and delivering your herbal wellness products with care, accuracy, and efficiency.
Order Processing
Orders are typically processed within 1–3 business days after they are placed. Orders are not processed on weekends or Jamaican public holidays.
Many of our products are freshly prepared herbal formulations or custom blends. This processing period allows us to ensure proper preparation, packaging, and quality assurance before shipment.
Estimated Delivery Times
Once your order has been processed and dispatched, delivery typically occurs within 3–5 business days, depending on your location and the selected shipping carrier.
Delivery times are estimates and may vary due to factors beyond our control, including:
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Weather conditions
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Carrier delays
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Customs inspections or international processing
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High order volumes during promotions or holidays
Shipping Confirmation
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information, where available.
Incorrect Shipping Information
Please ensure that your shipping address and contact information are accurate before completing your order.
Heal Thyself Today is not responsible for orders delayed, lost, or delivered to an incorrect address provided by the customer.
Additional shipping charges incurred due to an incorrect address or returned shipment may be the responsibility of the customer.
International Shipping
We proudly ship to Jamaica, the Caribbean, the United States, Canada, the United Kingdom, and select international destinations. Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs authorities.
